Operating model
From signals to action, with no grey areas.
Effective Cyber Defense does more than generate alerts. It connects the sources covered by the service with ownership, escalation channels and agreed actions.
Collect
We collect events and signals from the sources included in the agreed scope.
Qualify
We connect evidence with business context, relevance and priority.
Escalate
We engage agreed contacts and channels according to the thresholds and coverage set out in the proposal.
Act and improve
We support agreed actions and turn events into practical improvement guidance.
A scope that decision-makers can understand
Sources and controls that may be integrated
- Firewalls, networks and remote access
- Endpoints, servers and workloads
- Email and identities
- Application logs and critical services
- Backup and business continuity
Elements agreed in the proposal
- Assets and sources actually monitored
- Coverage windows and attention thresholds
- Contacts, channels and escalation procedures
- Authorised actions and responsibilities
- Reporting and review sessions
It lies in distinguishing what requires attention, involving the right people and keeping the service aligned with infrastructure changes.